Wintingo Casino Review – Over 900 Games, Instant Withdrawals & 24/7 Support

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Six years after its inception, Wintingo Casino has built a massive platform with over 900 games for players all across the world.

Slot fans will be happy to find nearly 40 progressive jackpot titles, all of which are from top providers like Microgaming and NetEnt, plus nine more software suppliers. There's no worry of limited selection—game diversity is extensive and nicely balanced. A full half of the total collection is fully mobile-supportive and plays beautifully on smartphones and tablets.

When you're ready to cash out your winnings, Wintingo urges a quick 24-hour payout window, so you get your money quickly and hassle-free.

Its five-step welcome bonus and loyalty rewards club are a highlight to be sure, and Wintingo customer service care is offered 24/7—by the way, including Skype and WhatsApp.

Who is Eligible to Play at Wintingo Casino?

Wintingo is operated by Digimedia, the same company that operates Platinum Play and Royal Vegas. An issue they have in common, however, is the lack of an easy-to-identify list of allowed player regions.

It's clearly proven that American players are excluded and, lacking a UK Gambling Commission remote license, UK users are excluded too. This information, however, is strangely absent from the Terms and Conditions.

Clicking the "Register" button opens a dropdown menu of supported countries. Worth mentioning are France, Australia, and Italy, which are not included.

Software Providers

If you enjoy games like King Cashalot, Mega Moolah Isis, Neon Reels, Beverly Hills 90210, or 24, you'll be glad to know that Wintingo offers games by Microgaming and iSoftBet.

There is also a range of Instant Win Gaming, Playson, Pariplay, Scientific Games, Evolution Gaming, 1x2 Gaming, Pragmatic Play, and Quickspin games available on the site. NetEnt also provides games, but it does not have them available to Finnish players.

Highlights

900+ Game Options

It's not that uncommon for a casino's game offering to vary by region, depending on licensing deals. On the Canadian mirror website for wintingocasino.com, NetEnt games aren't present, yet I still counted 903 games—without even counting categories.

Unique Video Poker & Table Games

Other than the vast selection, the diversity is a huge perk. Among the interesting titles are Mahjong Exchange, Poker Bowling Strike, and Joker Poker Big Beer—uncommon titles that go beyond the standard Blackjack and Jacks or Better types.

24-Hour Withdrawal Processing

Where detailed financial information are scarce, what Wintingo eagerly advertises is 24-hour payout processing. Reversal withdrawals are possible over this time, but the pace in itself beats the general 3–7 day waiting period at most casinos.

Disadvantages

Weaknesses in Transparency of Banking Information

This is a serious negative. New players need to know what they can expect with financial transactions. There is no recorded list of banking methods, fees, or terms. Despite twice emailing Wintingo customer support, I got no reply regarding the transaction fee.

Also disturbing is the ambiguous Terms and Conditions—there's no indication of accepted or forbidden zones, which is unheard of.

Poor Customer Support

This is connected to the transparency issue. I was also disconnected from live chat twice after inquiring about bank fees. The answers I got about bank fees sounded automated, without any real interaction from a valid agent. With the many contact methods, deep support was not available.

Game Selection

Gaming, naturally, is the casino's largest strength. With over 600 slots, 57 video poker, 70 table games, and more than 100 specialty titles, the selection is astoundingly diverse.

Other casinos unload customers with slots and offer token presence of other games. Wintingo defies that expectation with well-balanced diversity and real value to players who play more than they spin reels.

A second plus is the presence of 11 varied game providers, expanding the portfolio and enhancing user experience.

Simple to check the games, though I did notice some lag in navigating through the slot section. It could have been an isolated incident, so I will judge them the benefit of doubt. Remaining sections of the games loaded quickly and scrolled well.

One of the nicest features was the "Hot" and "Cold" sort buttons. Tapping these reveals fresh lists of games that are currently paying out and those that don't—a huge help to busy players.